Thinking of buying a new bicycle? The first thing you need to do is find a reliable bike shop that you can trust. This can be challenging because there's a plethora of stores that carry two-wheelers. From specialty retailers, to giant department stores, to backyard garage operations, we know there are many options when it comes to bike shops.
Despite the many different options you have when it comes to purchasing a bike, our bike shop is the most reliable. Where you buy a bike has everything to do with what you get. You see, bicycles aren't like toasters or suitcases. They don't come pre-assembled like most devices. Bikes are shipped in boxes and they must be assembled and tuned once they're received.
There are many types of bikes as well, and you should never buy a bike until you've figured out which fit is right for you. Measurements and adjustments are required to ensure the frame is the correct size and that the seat and handlebars are properly positioned. In addition, every new bicycle will need a minor tune-up after several weeks of use.
What's more, modern road and mountain bikes can travel at high speeds and carry you over demanding terrain where the machine's materials and construction get tested. A quality mountain bike, carefully assembled and fit to you, will be the safest, most durable and fun bicycle to ride.
For these reasons, we strongly recommend shopping at a good specialty bike store in our area. We're the only place in the Rochester, NY area that gets the job done right! We hire competent salespeople and expert mechanics who will ensure that you get the perfect bike for you with the highest quality standards. When looking for a store that's clean, has helpful personnel, offers a good selection, and an on-site repair department, think Park Ave Bike Shop!
1. Park Ave Bike Shop offers bike fitting services to find the right bike for you!
We offer a wide selection of bicycles for different people and uses. And we provide expert assistance in selecting the proper bike type and model. For example, mountain bikes make sense if your plan is to tackle dirt trails. Likewise, if you're into cruising, you certainly don't need to test ride racing rigs. You need the bike type that's right for you, and our experienced staff will listen to you and help you choose. Not only will we help you pick the right bike for your use, we will also fit you right to the bike. We offer specialized bikes and bicycle fitting and know that if the bike fits you right you will love it. See our Fitting Services here.
2. Comfort and safety are built into every bike we sell.
Bicycles come in different sizes. And they're very adjustable. We find the right frame size for you and then dial in the fit by positioning the seat and handlebars, brake levers and shifters as required. This ensures comfort and that you're in complete control of your bike for safety. There are many variables, too: If you need a softer saddle, we'll put one on. If you prefer to sit more upright, we can accommodate you. Our goal is to make your new bike as comfortable to ride and as easy to pedal as possible. We have years of experience in fitting bikes to riders and we'll get yours fitting so good it disappears beneath you.
3. All our new bikes are assembled by professional bicycle mechanics.
You might be surprised to learn that bicycles are not completely assembled at the factory. They're actually delivered to us disassembled and in a box, and we spend about an hour (depending on the model) assembling, tuning and testing every single bike - at no additional charge to you! This is required by the United States Consumer Product Safety Commission and we pride ourselves in meeting the highest standards. What's more, our technicians and service department are always prepared to make adjustments and provide advice should you need assistance during a purchase or after a sale.
4. We allow test rides, the best way to select a new machine.
How do you know if that new rig is the right ride for you? The best test, and the truest way to judge a bike, is by taking a spin on it. Roll down the street and shift through the gears. Feel how the frame fits your legs and arms. Try the brakes. Stand up and climb. Coast a bit. Does the bike feel comfortable, easy to pedal, smooth? Is it quiet? Do you like the ride? Make some mental notes and return to our shop to try some others. We're happy to let you compare bikes and get a feel so you find the perfect machine.
5. We offer a great customer loyalty/rewards program.
Sign up and get 5% of your purchases back in store credit, 2 times per year. We notify customers each March and September via email of their earned rewards from the proceeding 6 months.
6. Every new bike comes with our exclusive Lifetime Service Policy.
Bicycles are machines that require maintenance. One of the most important services is the first tune-up, which is due after you've ridden your new bike for a few weeks. During this time, cables might stretch, spokes may loosen and adjustments could change. For your new rig to ride right and last as long as possible, we provide a free 30 day where we thoroughly check all systems (a $30 to $60 value, depending upon the work required). After the 30 day tune-up we also offer a prorated tune-up at about a 30% discount off our complete tune-up price for the life of the bike. Besides the tune-ups we will perform free minor adjustments for the life of your bike. These minor adjustments are intended to get you back riding ASAP and are performed on an as needed basis, typically while you wait. They are not intended as a replacement of a tune-up, which is a much more extensive maintenance procedure and is needed at least once a year.
*Our Lifetime Service Policy is for the original bicycle owner only
7. We have a 90 Day Low Price Guarantee.
We guarantee to have the lowest prices on everything we sell. We will match any price for the same item found in stock at any shop in New York State or if you find something that you purchased from us priced less in stock at any shop in NYS within 90 days we will refund you the difference, plus 10% of the difference.
*Closeouts are excluded from the low price guarantee.
8. Our bikes offer the highest quality, longest life and best resale value.
We don't just stock any bicycles. Because we stand behind our products, we find and carry only the finest brands and models. Which means that you get a great bike that will last and last with nothing more than regular care and maintenance. And, should you decide to upgrade, you'll be able to sell the bike for a good price.
9. We carry all the best bike accessories to go with your new bike.
Cycling's most fun when you have the right gear to go along with that new bike. Our store is loaded with top-quality accessories and equipment such as helmets, locks, pumps, hydration systems, computers, and plenty of other goodies designed to help you enjoy riding. And, we're happy to advise which choices are right for you. We offer a 10% discount on all accessory purchases for 60 days after you purchase a bike.
*Car racks, indoor trainers and other major pieces of equipment are excluded from the accessory discount.
We look forward to seeing you soon!